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How do I collect my C-19 swab sample?

All the information you need to collect your sample

Before sample collection 

Before you take a sample for your COVID-19 testing kit, please ensure you have registered your kit. 


Preparing your kit

Make sure not to eat, drink, chew gum or smoke up to 30 minutes before providing your sample. 

Place the contents of the kit box on a dry clean area; the swab, instruction manual, biohazard bag and the return mailing bag. Be sure to fully read the instructions and wash your hands thoroughly for 20 seconds. 


Collecting your sample

  1. Pull open the swab, being careful not to touch the white swab head. 
  2. Rub the swab firmly against the back of your throat in a twisting motion for 1 minute. 
  3. Return the swab inside the tube and close it tightly. 


Send your sample to the lab

  • Put the completed swab into the biohazard bag and seal it. 
  • Place the biohazard bag with the swab inside into the box and peel off the adhesive strip to seal the box. 
  • Then put your closed box in the grey mailing bag and seal it. 

Your sample is now ready to be sent off to the lab via a Royal Mail Post Box!


If you have any questions, please contact us via