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I need help understanding my Covid-19 swab results

A guide to help understand your Covid-19 swab test results

We build report for managers

Once you’ve received the email saying your results are ready, please follow these steps on how to view and understand your results.


Step 1 - Go to and click ‘Login’ to access your online portal.

Step 2 - Here, you can see the COVID-19 test card that has been updated with your result; it will either show positive or negative. 

Step 3 - You can click on ‘Report’ on the top right of the card to see more information about your result. You can also download a printable and shareable PDF version here. 


The report will give an overview of COVID-19 and a description of the test. It will also explain what your result means and what you can do with your result. You will also be able to find our resources in the report. 


If you have any questions or need help with your reports, please contact us via