Policies

Background

Rightangled understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law.

This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. Please read this Privacy Policy carefully and ensure that you understand it. You will be required to read and accept this Privacy Policy when signing up for an Account. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

“Account” means an account required to access and/or use certain areas and features of Our Site;

“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 12, below;

“Our Site” means this website, www.rightangled.co;

“UK and EU Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015; and

“We/Us/Our” means Rightangled Limited, a limited company registered in England under 09866557, whose registered address is at The Relay Building, 114 Whitechapel High St. E1 7PT London, UK.

2. Information About Us

2.1 Our Site, www.rightangled.co, is owned and operated by Rightangled Limited, a limited company registered in England under 09866557, whose registered address is at The Relay Building, 114 Whitechapel High St. E1 7PT London, UK.

3. Scope – What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. It does not extend to any websites that are linked to from Our Site (whether We provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

4. What Data Do We Collect?

Some data will be collected automatically by Our Site [(for further details, please see section 12 on Our use of Cookies and Our Cookie Policy, other data will only be collected if you voluntarily submit it, for example, when signing up for an Account. Depending upon your use of Our Site, We may collect some or all of the following data:

4.1 Full name;

4.2 date of birth;

4.3 gender;

4.4 business/company name

4.5 job title;

4.6 profession;

4.7 contact information such as email addresses and telephone numbers;

4.8 demographic information such as post code, preferences and interests;

4.9 financial information such as credit / debit card numbers;

4.10 Medical record collected from the user’s “health profile”;

4.11 IP address (automatically collected);

4.12 web browser type and version (automatically collected);

4.13 operating system (automatically collected);

4.14 a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to (automatically collected);

4.15 genotype data, collected form a user’s sample DNA analysis;

4.16 Any information provided by you.

5. How Do We Use Your Data?

5.1 All personal data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see section 6, below.

5.2 We use your data to provide the best possible products and services to you. This includes:

5.2.1 Providing and managing your Account;

5.2.2 Providing and managing your access to Our Site;

5.2.3 Personalising and tailoring your experience on Our Site;

5.2.4 Supplying Our products and services to you;

5.2.5 Personalising and tailoring Our products and services for you;

5.2.6 Responding to communications from you;

5.2.7 Supplying you with email notifications, newsletters and alerts that you have subscribed to (you may unsubscribe or opt-out at any time by clicking the “Unsubscribe” button present at the bottom of these emails;

5.2.8 Market research;

5.2.9 Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience;

5.2.10 Run scientific research studies and/or for developing therapeutics.

5.3 With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email AND/OR telephone with information, news and offers on Our products AND/OR services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011 and 2015.

5.4 Advertisers whose content appears on Our Site may engage in what is known as “behavioural advertising” – advertising which is tailored to your preferences, based on your activity. Your activity is monitored using Cookies, as detailed below in section 12. You can control and limit your data used in this way by adjusting your web browser’s privacy settings. Please note that We do not control the activities of such advertisers, nor the information they collect and use. Limiting the use of your data in this way will not remove the advertising, but it will make it less relevant to your interests and activities on Our Site.

6. How and Where Do We Store Your Data?

6.1 We only keep your data for as long as We need to in order to use it as described above in section 5, and/or for as long as We have your permission to keep it.

6.2 Your data will only be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein).

6.3 Data security is of great importance to Us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through Our Site.

6.4 Steps We take to secure and protect your data include:

6.4.1 Data held in a secured database server, protected by a dedicated firewall. All data transfers are secured over 2048bit SSL.

6.5 Notwithstanding the security measures that We take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to Us data via the internet.

7. Do We Share Your Data?

7.1 We may share your data with other companies in Our group. This includes Our subsidiaries AND/OR Our holding company and its subsidiaries.

7.2 We may sometimes contract with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.

7.3 We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law.

7.4 In certain circumstances We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us.

8. What Happens If Our Business Changes Hands?

8.1 We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us.

9. How Can You Control Your Data?

9.1 When you submit information via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details AND/OR by managing your Account).

9.2 You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

10. Your Right to Withhold Information

10.1 You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

10.2 You may restrict your internet browser’s use of Cookies. For more information, see section 12 and Our Cookie Policy.

11. How Can You Access Your Data?

You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held) on payment of a small fee which will not exceed £50. Please contact Us for more details at support@rightangled.co, or using the contact details below in section 13.

12. Cookies

Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services. By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. We use third party Cookies on Our Site for tracking the contents of your shopping cart, plus information from where your visit originated. In addition, Our Site uses analytics services provided by Google Analytics, which also use Cookies. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling Us to better understand how people use Our Site. For more details, please refer to Our Cookie Policy.

13. Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at support@rightangled.co, by telephone on +44 (0) 20 3950 3394, or by post at The Relay Building, 114 Whitechapel High St. E1 7PT London, UK. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 11, above).

14. Changes to Our Privacy Policy

We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

TERMS AND CONDITIONS FOR THE SUPPLY OF GENETIC TESTING SERVICES

1 BASIS OF AGREEMENT

1.1 These terms and conditions set out the basis on which Rightangled Limited, a company incorporated in England (Company No. 09866557) with its registered office at The Relay Building, 114 Whitechapel High St. E1 7PT London, UK (“Rightangled”, “we”, “us”, “our”) is prepared to supply genetic testing services (“Services”) to any individual customer (“you”, “your”) who purchases a test kit via our website at www.rightangled.co (“Site”). In these terms and conditions we sometimes refer to you and us together as the “parties”, and to either of the parties individually as a “party”.

1.2 The contents of each order for genetic testing, and all associated saliva samples, that are submitted by you to us via the Site (“Order”), and these terms and conditions, together constitute the whole agreement between you and us in relation to each Order to the exclusion of all other terms and conditions.

1.3 By browsing the Site, creating an account and/or submitting any Order, you hereby agree to be bound by these terms and conditions.

1.4 We reserve the right to amend these terms and conditions from time to time. Any such amendments shall come into force 30 days after they have first been posted on the Site and shall apply to all orders submitted by you thereafter.

1.5 By submitting any Order, you acknowledge that you have not relied on any statement, warranty or representation other than those made in these terms and conditions.

1.6 You can contact us by writing to us at our registered office or emailing us at support@rightangled.co

1.7 If we have to contact you, we will do so by telephone or by writing to you at the email or postal address that you provided to us in your Order.

2 THE SAMPLING PROCESS

Rightangled provide a consumer genetic testing service which equips patients with cardio-genetic information, enabling clinicians to make informed decisions regarding cardiovascular treatment or lifestyle changes, in turn promoting patient health. To ensure the efficacy of our data, we chose to partner with an accredited genotyping lab which adheres to high standards of quality. Our gene panel list is assayed through a genotyping technology that utilises competitive allele-specific pcr, which enables highly accurate bi-allelic scoring of snps (99.8% accurate) and indels (insertions and deletions) at specific loci across a wide range of genomic DNA samples (snp & indel assay conversion rate 90%), thereby limiting the risk of false-positive and false-negative results. Once this data is processed it is reviewed by our clinical partners, along with patient provided health data, via our online portal in order to generate an accurate interpretation of each individual patient’s cardiovascular health.

We make reasonable efforts to ensure that the content on our site is complete, accurate, and up-to-date. We do not, however, make any representation, warranties or guarantees (whether expressed or implied) that the content on our site constitute advice on which you should rely. It is provided for specialist practitioners to better understand the underlying genetic components to your genotype and your non-inherited environmental factors that may affect your health. Therefore, further professional or specialist advice should always be sought before taking any action relating to the planning or delivery of your treatment or care.

3 PROVISION OF THE SERVICES

3.1 In consideration of your payment of the fees, and any applicable VAT, specified on the Site in respect of each Order using the online payment tools made available on the Site, and provided that you comply with the detailed sample submission instructions that accompany the test kit that we supply to you, we shall:

3.1.1 use reasonable endeavours to provide the Services in accordance with these terms and conditions and all applicable laws and regulations;

3.1.2 use reasonable endeavours to complete each of the tests comprised in the Order within the time periods specified for each such test on the Site; and

3.1.3 arrange for delivery of the results of the Services (“Results”) in such format and manner as specified on the Site.

3.2 We warrant that the Services will be supplied using reasonable care and skill using suitably qualified personnel.

3.2.1 You may change your mind about whether to proceed with an Order provided that you do so within 14 days of receiving the test kit and provided that the test kit is unused with its seals in place. Provided that you return the test kit to use at your own cost, we will issue a refund for the price paid, less postage. Your right to change your mind and receive a refund ceases automatically once you have either unsealed or otherwise used the test kit, or a period greater than 14 days has elapsed since you received the test kit.

3.3 You acknowledge and agree that:

3.3.1 no genetic test is 100% accurate and that we exclude all liability for inaccuracy of Results to the fullest extent permitted by law;

3.3.2 all intellectual property rights of Rightangled used in the performance of the Services are and shall remain the exclusive property of Rightangled or its licensors or suppliers; and

3.3.3 all intellectual property rights in the Results shall vest, upon creation, in Rightangled.

4 DATA PROTECTION AND PRIVACY

4.1 In order to submit an Order you will first have to set up account on the Site and provide us with certain information, including your name, address, date of birth and gender. You may also be asked to provide additional information including, but not limited to, details of your ethnicity, personal health and family health history.

4.2 We will use any personal data that you provide to us for the purposes of supplying the Services. We will not share any of your personal data with any third party without first obtaining your express consent, unless we are required to do so by law

4.3 By submitting an Order:

4.3.1 you warrant that you are aged over 18 years of age and you consent to us not fulfilling your Order if it comes to our attention that you are, in fact, under 18 years of age;

4.3.2 you consent to us obtaining and storing (“processing”) your personal data, including sensitive personal data that you have provided to us;

4.3.3 you agree to provide us with a sample of your saliva in accordance with the instructions accompanying the test kit that we provide to you;

4.3.4 you consent to us using your saliva sample for the purposes of performing the Services, and you acknowledge that this may include sending the sample to a third party testing centre which may be located outside the United Kingdom. We will anonymise your sample before we send it to any testing centre;

4.3.5 you consent to us storing your saliva sample for future anonymous testing and eventual disposal.

4.4 You have a right to request that we cease processing and delete your personal data at any time, and we agree to comply with such request.

5 LIABILITY

5.1 We shall not be liable to you for any loss of profit, damage to or loss of data, loss of anticipated savings, loss of revenue, or for any indirect or consequential loss or damage.

5.2 Our maximum aggregate liability to you in relation to any Order shall in no circumstances exceed the fees payable by you in relation to that Order.

5.3 Nothing in these terms and conditions shall be construed as excluding or limiting any liability for death or personal injury caused by negligence or liability for fraud.

6 CONFIDENTIALITY

6.1 A party (“Receiving Party”) shall keep in strict confidence all information that is disclosed to the Receiving Party by the other party, its employees, agents or subcontractors (together the “Disclosing Party”), which, by its nature or from the circumstances of its disclosure, ought reasonably to be presumed to be confidential information. The Receiving Party shall restrict disclosure of such confidential information to such of its employees, agents or subcontractors as need to know it for the purpose of discharging the Receiving Party’s obligations, and shall ensure that such employees, agents or subcontractors are subject to obligations of confidentiality corresponding to those which bind the Receiving Party.

7 TERMINATION

7.1 We reserve the right to suspend or terminate your account at any time at our sole discretion and for any reason including, but not limited to, if you are in breach of these terms and conditions. You may cancel your account at any time by emailing us at support@rightangled.co.

7.2 An Order may be terminated in any of the following circumstances:

7.2.1 by either party immediately upon notice in writing to the other in the event that that other party is in breach of its obligations and, in the case of a breach which is not persistent and can be remedied, that party has not remedied such breach within 30 days of receipt of a written notice specifying the breach and requiring its remedy; or

7.2.2 by either party immediately upon notice in writing in the event that the other party goes into bankruptcy, compulsory or voluntary liquidation (except for the purposes of solvent reconstruction or amalgamation) or a receiver, administrative receiver or administrator is appointed in respect of the whole or any part of its assets or in the event that it makes an assignment for the benefit of or composition with its creditors generally or engages in or suffers any similar procedure in any jurisdiction.

7.2.3 Termination shall not affect any rights, remedies, obligations or liabilities of the parties that have accrued up to the date of termination, including the right to claim damages in respect of any breach of the agreement which existed at or before the date of termination.

7.3 Clauses 1, 4, 5, 6, 7.3 and 8 shall survive termination or expiry of this Agreement.

8 GENERAL

8.1 We party shall not be liable for any failure to perform our obligations to the extent that such failure is caused by circumstances beyond our reasonable control.

8.2 No person other than Rightangled and you shall have any rights under or in connection with these terms and conditions, whether under the Contract (Rights of Third Parties) Act 1999 or otherwise.

8.3 A waiver of any right under these terms and conditions is only effective if it is in writing and it applies only to the party to whom the waiver is addressed and the circumstances for which it is given.

8.4 If any provision of these terms and conditions is found by any court or administrative body of competent jurisdiction to be invalid, unenforceable or illegal, the other provisions shall remain in force. If any invalid, unenforceable or illegal provision would be valid, enforceable or legal if some part of it were deleted or modified, the provision shall apply with whatever modification is necessary to give effect to the commercial intention of the parties.

8.5 You shall not, without our prior written consent, assign, transfer, charge, subcontract or deal in any other manner with any of your rights or obligations under any Order or these terms and conditions.

8.6 These terms and conditions and any disputes or claims arising out of or in connection with them or any Order shall be governed by and construed in accordance with the laws of England and the parties agree that the courts of England shall have exclusive jurisdiction to settle any such dispute or claim.

Rightangled Limited

114 Whitechapel High St.

E1 7PT 

London, United Kingdom

Company Registeration No. 09866557

VAT number: 280480994